Last updated: January 2025
1. Information We Collect
When you use our Solar Load Calculator, contact form, or WhatsApp service, we may collect the following information:
- Full name
- Phone number
- Email address (optional)
- City / location
- Monthly electricity bill (optional)
- Appliance data entered in our calculator
- Message content from contact form enquiries
2. How We Use Your Information
We use the information you provide solely for the purpose of:
- Responding to your solar enquiries and providing quotations
- Scheduling site assessments at your property
- Contacting you about your solar project
- Improving our services and website
We do NOT sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Security
Your information is stored securely on our website server. We take reasonable precautions to protect your data from unauthorised access, disclosure, or modification. However, no method of electronic transmission or storage is 100% secure.
4. Cookies
Our website may use standard cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser settings. We do not use cookies to collect personally identifiable information.
5. WhatsApp Communication
When you contact us via WhatsApp, your messages are subject to WhatsApp's own Privacy Policy (Meta Platforms, Inc.). We use WhatsApp solely for business communication related to solar enquiries and customer service.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of receiving communications from us
To exercise these rights, contact us at: 03105060178
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
8. Contact Us
For any privacy-related questions or requests, contact Abdul Rafay Solar Solutions:
Abdul Rafay Solar Solutions
Buland Market, Street 31, G-10/1, Islamabad, Pakistan
Phone/WhatsApp: 03105060178